Customer Support Outsourcing in Pakistan
Dedicated full-time email, chat and phone support agents from Pakistan — your hours, your tools, from $699/month.
Outsourced customer support from Pakistan — from $699/mo
Hire dedicated full-time support agents in Pakistan for email, live chat and phone — working your hours, following your scripts and SLAs. Ideal for e-commerce stores, SaaS companies and service businesses that need coverage across time zones without local night-shift premiums.
Email & live chat
Ticket management, order tracking, returns and refunds, and first-response handling on your helpdesk.
Inbound phone support
Trained, accent-managed agents who represent your brand professionally on calls.
Tier-1 technical support
Basic troubleshooting, account help and escalation on Zendesk, Freshdesk, Intercom and Gorgias.
24/7 support without the local cost
Round-the-clock support is expensive to staff locally. A dedicated Pakistan-based support team works your business hours — or covers nights and weekends — at a fraction of the cost, from a real office with backup power and redundant internet so a power cut in Pakistan is never your customer's problem.
Common questions
How much does outsourced customer support cost?
How good is the agents' English?
Which helpdesk tools do your agents use?
Can they cover nights and weekends?
How is billing and time tracking handled?
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Hire your remote team today.
Tell us the role. We'll send candidate profiles and an exact monthly rate within days.