BPO · Dedicated remote staff · Since 2007

Staff augmentation, in our case, is a dedicated BPO seat

Same person every day. Your hours. We run payroll in Pakistan. You run the work.

Staff augmentation is what many US and UK buyers type. The product they get from TechKoders is a dedicated BPO seat.

  • TechKoders is the employer in Pakistan.
  • The person works only for you, on your tools and hours.
  • Rate is published. No setup fee.
  • This is not Toptal-style freelance contractors and not a shared inbound queue.

Use the pages that match the work:

Dedicated staffing · Model comparison · Developers · UK bookkeeping · Markets.

How a dedicated seat differs from typical staff augmentation

In the US and UK, "staff augmentation" often means a contractor billed by the hour through an agency, or a freelancer found on a marketplace. Both can work for short projects. For ongoing work, they tend to break down in the same places: the person is shared with other clients, the hours drift, and the knowledge leaves when the contract ends.

A TechKoders seat is built the other way round. One named person is hired for your role, sits in our Lahore office, works your hours and stays on your work every day. You get the continuity of an in-house hire without opening an entity, running payroll or buying equipment in Pakistan.

What you handle, and what we handle

  • You: define the role, interview the shortlisted candidate, give access to your tools and direct the daily work.
  • TechKoders: recruitment, employment contract, salary and local payroll, workstation, internet and power backup, attendance and HR.
  • Both: agree the first 30 days, the output you expect and how you will review it.

How a seat starts

  1. Role brief. Send the job description, hours and tools. We confirm whether the role fits a dedicated seat.
  2. Shortlist and interview. You interview the candidates and choose the person.
  3. Set-up. We prepare the workstation and access; you share logins with least-privilege permissions.
  4. First 30 days. Side-by-side work, then the person runs the process while you review a daily sample.

When this model is a good fit

It suits businesses that have steady work which can be written down as a process: support queues, bookkeeping, admin, data entry, development tickets, marketing production or drafting. It is less suitable for one-off projects of a few weeks, or for work that nobody in your team can yet describe or check.

TechKoders has run remote teams from Pakistan since 2007, from a facility in Johar Town, Lahore with 500+ workstations, for clients in the US, UK, Australia and the Gulf.

Frequently asked questions

Is staff augmentation the same as hiring a freelancer?

No. A freelancer splits time between clients and you manage the contract yourself. A TechKoders seat is one full-time person employed by TechKoders in Pakistan who works only for you, on your tools and your hours.

Who is the legal employer?

TechKoders (Private) Limited is the employer in Pakistan. We handle the employment contract, salary, local payroll and statutory obligations. You direct the day-to-day work.

Can the person work US, UK or Australian hours?

Yes. Pakistan is UTC+5 with no daylight saving, and shifts are set to your business hours, including overnight shifts in Pakistan for US time zones.

Is there a setup fee or long lock-in?

There is no setup fee. You pay the published monthly rate for the seat.

What roles work best for staff augmentation?

Repeatable, rule-based work with clear output: customer support, bookkeeping, virtual assistance, data work, software development, digital marketing and architectural drafting.

See published rates

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